Exchange and Refunds
Exchange & Refunds
We currently do not offer other types of exchanges, returns and refunds, unless in the unlikely event of an error in your order received due to our oversight. In such circumstances, all postage incurred will be borne by us. If you have received a wrong or faulty order, please contact us within 5 days from date of receipt of item.
All returns must be securely packaged and returned in brand new, unworn and unwashed condition. Returns must be posted with registered postage to ensure delivery. Returns that are received in unsatisfactory conditions or lost in the mailing process will be denied and held responsible by the customer.
Late returns that exceed the stipulated timeframe will not be accepted. Refunds will be made directly via your original purchase transaction. We are unable to make refunds through any other methods.